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In general, Kodemex does not provide recovery services for tokens incorrectly deposited due to user operating errors.
If a user incurs significant losses due to incorrectly depositing tokens, Kodemex may, at its sole discretion, assist in resuming tokens.
(This process is very complex and can involve significant cost, time and risk. To request cryptocurrency recovery from Kodemex, use Kodemex account email, cryptocurrency name, address, quantity, txid, etc. Please provide a detailed description and transaction screenshots to our online customer service or submit a request. The Kodemex team will reply in a timely manner and determine whether the recovery criteria are met. If your cryptocurrency is recoverable, you may need a technical team for a recovery solution. It may take at least one month to retrieve incorrect cryptocurrency. Your patience is greatly appreciated.)
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